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Six Sigma: The First 90 DaysTable of ContentsCopyrightPrefacePart I: Pre-LaunchPart II: The First 90 DaysPart III: Post-LaunchAcknowledgmentsAbout the AuthorContributors ListPart I: Pre-LaunchChapter 1. Six SigmaThe Initiative, the Deployment, the TechnologyMany Dimensions of Six SigmaSix SigmaThe InitiativeSix SigmaThe AlignmentSix SigmaThe DisciplineSix SigmaLeadership DevelopmentSix SigmaThe MethodologyThe PlaybookChapter 2. The True Nature of Six Sigma: The Business ModelThe Business ModelLinking Internal ActivitiesFocusing on, Finding, and Delivering the MoneyFocusing on the MoneyDelivering the MoneyChapter 3. Six Sigma Launch PhilosophyThe Nature of a Six Sigma DeploymentSix Sigma Deployment TimingKotter's Philosophical Deployment ArchitectureKotter Stage 1: Establishing a Sense of UrgencyKotter Stage 2: Creating a Guiding CoalitionKotter Stage 3: Creating a Vision and StrategyKotter Stage 4: Communicating the Change VisionKotter Stage 5: Empowering Broad-Based ChangeKotter Stage 6: Generating Short-Term WinsKotter Stage 7: Consolidating Gains and Producing More ChangeKotter Stage 8: Anchoring New Approaches in the CultureSummaryChapter 4. Getting Early Support: Selecting a Six Sigma ProviderSix Sigma, Consultants, and Consulting CostsCreating a PartnershipIdentifying, Prioritizing, and Selecting ProvidersDifferentiating ProvidersQuestions to Ask ProvidersTerms of EngagementSummaryChapter 5. Strategy: The Alignment of External Realities, Setting Measurable Goals, and Internal ActionsChapter 6. Defining the Six Sigma Program Expectations and MetricsDefining the Bottom-Line Six Sigma Program Expectations and MetricsPart II: The First 90 DaysChapter 7. Defining the Six Sigma Project ScopeConnecting Six Sigma To Other InitiativesPilot Or Full Deployment?By Business Unit Or Division?Deployment Domestically or Globally?Six Sigma Program ContentScheduling EventsChapter 8. Defining the Six Sigma InfrastructureThe Six Sigma InfrastructureChapter 9. Committing to Project Selection, Prioritization, and CharteringSix Sigma Leadership RoadmapSelecting The Right ProjectsProject Prioritization And Selection RoadmapTypes of Projects: Top-Down and Bottom-UpPrioritizing ProjectsChecking and Establishing Accountability: Chartering ProjectsSummary of Six Sigma Project SelectionChapter 10. Creating Six Sigma Executive and Leadership WorkshopsExecutive Team Six Sigma WorkshopBusiness Team Six Sigma WorkshopDeployment and Project Champion WorkshopsA Process for Rapidly Customizing Executive/Champion WorkshopsMaterials Review with Key StakeholdersChapter 11. Selecting and Training the Right PeopleSix Sigma, Lean Sigma, and Lean Training PortfolioEnterprise WideSix Sigma and LeanValue Creation and Management: Design for Six SigmaChemical Design for Six SigmaBlack Belt TrainingOperational Black BeltManufacturing Process ImprovementK-Sigma Black Belt (Six Sigma and Lean)Manufacturing Process ImprovementSix Sigma "Belt" Training SummaryInternalization of TrainingChapter 12. Communicating the Six Sigma Program Expectations and MetricsA Communications ModelCreating Special Communication SystemsSix Sigma Program DeploymentThe MediaCommunication PlansPart III: Post-LaunchChapter 13. Creating the Human Resources AlignmentSix Sigma Organizational StructureTalent SelectionsPosition ProfileRecognition and RewardsBelt Retention and Career PlanningSix Sigma Deployment HR SupportChapter 14. Defining the Software Infrastructure: Tracking the Program and ProjectsEnterprise Management Solution FundamentalsEnterprise Solutions: Getting StartedEnterprise Solution RequirementsEnterprise Solution Packages (Alphabetically Listed)Desktop SolutionsPlanning Your SolutionsExecuting SolutionsTuning and ExpansionChapter 15. Leading Six Sigma for the Long TermKotter's Stages Seven and EightFive Steps to Leading Six SigmaSix Sigma Handbooks and Other AnchorsChapter 16. Reinvigorating Your Six Sigma ProgramCritical Analysis of your Six Sigma DeploymentSix Sigma SurveyBack to the Basics: Critical Quality DimensionsLeading Six SigmaIs your Deployment Effective and Efficient?Is Everything Aligned to the Strategy?Time to Extend Your Program: Using Deployment Successes to Go Further and FasterAssessing Your Program Using Kotter'S Eight StagesSix Sigma: The InitiativeAppendix A. RFP Sample FormatTable of ContentsBidding InstructionsExhibit A: Statement of WorkAppendix B. About the ContributorsIndexSYMBOLABCDEFGHIJKLMNOPQRSTVW